Shipping Policy
Thank you for shopping with Oh Sunny. We want to ensure that your shopping experience is enjoyable, and part of that experience involves transparent and reliable shipping.
Processing Time:
Orders are typically processed within 1-2 business days (excluding weekends and holidays) after order placement.
During high-demand periods, processing times may be extended, and we appreciate your patience.
Shipping Methods:
We offer the following shipping methods:
Standard Shipping (3-5 business days)
Expedited Shipping (2-3 business days)
Shipping Costs:
Shipping costs are calculated based on the weight of your order and the shipping method selected.
Delivery Timeframes:
Estimated delivery times are provided during the checkout process and are based on the selected shipping method.
Shipping Restrictions:
We currently only ship within Singapore.
Lost or Damaged Items:
In the rare event that your order is lost or arrives damaged, please contact our customer service team email within one day of receiving your order.
Returns and Exchanges:
For information about returns and exchanges, please refer to our [Returns and Exchanges Policy].
Contact Information:
For any questions or concerns related to shipping, please contact our customer service email or customer service phone number.
Updates to Shipping Policy:
This shipping policy is subject to change without notice. Please review it periodically for any updates.
Thank you for choosing OH SUNNY SG. We appreciate your business!